Privacy Policy for Ashir Estates

Ashir Estates Privacy Policy

Effective Date: 1st of May 2023

This Privacy Policy (“Policy”) describes how Ashir Estates a brand of Abira LTD (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information in compliance with the General Data Protection Regulation (“GDPR”) and other applicable data protection laws.

  1. Collection of Personal Information

We may collect and process the following categories of personal information:

1.1. Personal Identifiers: This may include your name, email address, postal address, phone number, and other contact information.

1.2. Account Information: If you create an account with us, we may collect information such as username, password, and account preferences.

1.3. Payment Information: When you make a purchase, we may collect payment details such as credit card information, billing address, and transaction history.

1.4. Usage Information: We may collect information about how you interact with our website, products, and services, including IP address, device information, browser type, and pages visited.

1.5. Communication Data: When you contact us or interact with our customer support, we may collect information related to your inquiries, feedback, or other communications.

1.6. Marketing Data: If you opt-in to receive marketing communications, we may collect your preferences and activities related to our marketing campaigns.

  1. Use of Personal Information

We use personal information for the following purposes:

2.1. Providing Products and Services: We use personal information to fulfill your orders, provide access to our products and services, process payments, and deliver customer support.

2.2. Communication: We may use your personal information to communicate with you about your account, updates, security notices, and promotional offers.

2.3. Marketing: With your consent, we may use your personal information to send you marketing communications about our products, services, promotions, and events. You can opt-out of these communications at any time.

2.4. Analytics and Improvements: We analyze personal information to understand how our products and services are used, to improve user experience, and to develop new features.

2.5. Legal Compliance: We may process personal information to comply with legal obligations, enforce our policies, and respond to lawful requests.

  1. Sharing of Personal Information

We may share personal information with the following entities and for the following purposes:

3.1. Service Providers: We may share personal information with trusted service providers who assist us in delivering our products and services, such as payment processors, shipping partners, and customer support providers. These service providers are contractually bound to handle personal information in accordance with applicable data protection laws.

3.2. Business Partners: We may share personal information with our business partners for joint marketing efforts or collaborations. These partners are required to protect your personal information and use it only for the intended purposes.

3.3. Legal Compliance: We may disclose personal information if required by law, government authorities, or to protect our legal rights, privacy, safety, or property, as well as the rights, safety, or property of our customers or others.

  1. Data Transfers

If we transfer personal information to entities located outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as using standard contractual clauses or relying on an adequacy decision by the European Commission.

  1. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymise personal information when it is no longer needed.

  1. Data Subject Rights

You have the following rights regarding your personal information:

6.1. Right to Access: You can request access to your personal information we hold and receive a copy of that information

6.2. Right to Rectification: You can request correction of inaccurate or incomplete personal information we hold about you.

6.3. Right to Erasure: You can request erasure of your personal information under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

6.4. Right to Restriction of Processing: You can request restriction of processing of your personal information under certain circumstances, such as when you contest the accuracy of the information or when the processing is unlawful.

6.5. Right to Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format or request it to be transmitted to another controller.

6.6. Right to Object: You can object to the processing of your personal information for direct marketing purposes or based on our legitimate interests unless we have compelling legitimate grounds to continue processing.

  1. Security Measures

We implement appropriate technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes through our website or other communication channels. We encourage you to review this Policy periodically.

  1. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us at:

Ashir Estates
c/o Abira LTD
20-22 Wenlock Road, London. England
info@ashirestates.com

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